Since launching its first commercial autonomous mobility service in 2021, Sonnet.AI has expanded operations across diverse cities in Korea, gaining practical insights from deployments in tourism, commuting and everyday transportation. These real-world lessons have shaped its vision for a next-generation roboshuttle – designed from the ground up with a software-defined architecture, operational service integration and a user-focused design. Crucially, the shuttle is engineered for cost-effective manufacturing, ensuring scalability and commercial viability. This session explores how field-proven experience is driving innovation across software, service strategy and shuttle design to enable a practical, inclusive and sustainable future for autonomous mobility.

• Key lessons from deploying autonomous mobility services in diverse real-world environments
• How operational insights shaped the roboshuttle’s software architecture and service design
• Strategies for cost-effective shuttle development from the ground up
• The importance of integrating service operations into autonomous vehicle design
• A scalable, inclusive vision for the future of autonomous urban and regional mobility